Privacy Policy

Smith & Associates Law Firm SMS Messaging Program

1. Introduction

Smith & Associates Law Firm (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you participate in our SMS messaging program. By opting in to receive SMS messages, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

We collect the following personal information when you opt in to our SMS messaging program:

  • Your phone number, provided via our SMS Consent Form.
  • Any information you provide when contacting our customer care team.

3. How We Use Your Information

Your phone number is used solely to send automated SMS messages related to your legal inquiries or services with Smith & Associates Law Firm. These messages are sent only if you have not responded to our calls for a few days, providing timely updates and reminders. We may also use your information to:

  • Respond to your inquiries or customer care requests.
  • Comply with legal obligations or resolve disputes.

4. Information Sharing

We do not share your phone number with third parties, except:

  • With our SMS service provider to facilitate message delivery.
  • As required by law or to comply with legal processes (e.g., subpoenas).
  • To protect our rights, property, or safety, or that of others.
Our SMS service provider is contractually obligated to protect your information and use it only for the purposes we specify.

5. Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message from (561) 944-8977. After opting out, you will receive a confirmation message, and no further messages will be sent unless you opt in again.

6. Data Security

We implement reasonable technical and organizational measures to protect your phone number from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information, subject to legal requirements.
  • Contact us with any privacy concerns.
To exercise these rights, contact our customer care team at (561) 944-8977 or support@aivoiceagency.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued participation in the SMS program constitutes acceptance of the updated policy. We encourage you to review this page periodically.

9. Contact Us

For questions about this Privacy Policy or our SMS program, contact us at:
Smith & Associates Law Firm
Phone: (561) 944-8977
Email: vocaleadsai@gmail.com
Hours: Monday through Friday, 9 AM to 5 PM

This Privacy Policy is effective as of June 4, 2025.